Energy Plus Customer Care
Have more questions about Energy Plus? Need help signing up?
By phone, email, or mail, our customer service representatives are ready whenever
you have a question, concern, or suggestion. Here's how to contact us:
Email - 24 hours a day, 7 days a week
Customer service: service@energypluscompany.com
Phone - Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern
Time
Connecticut Residents: 1-888-766-3509
New York Residents: 1-877-320-0356
Pennsylvania Residents: 1-877-232-7052
Texas Residents: 1-877-710-5550
Mail
Energy Plus
3711 Market Street, 10th Floor
Philadelphia, PA 19104
Online Bill Pay for Texas Customers
You can pay your bill online if you live in Texas. If you reside in Connecticut, New York or Pennsylvania, please submit your payment via your local utility company (see contact information listed below).
Utility Contacts
In case of a power outage or other electrical emergency, please call your local utility directly. If the emergency presents immediate danger, please call 911.
| General Customer Service | Call to Report a Safety Hazard | ||
| Electric | Gas | ||
| Connecticut | |||
| Connecticut Light and Power (CL&P) | 1-800-286-2000 | 1-800-286-2000 | N/A |
| The United Illuminating Company (UI) | 1-800-722-5584 | 1-800-722-5584 | N/A |
| New York | |||
| Central Hudson | 1-800-527-2714 | 1-800-527-2714 | 1-800-942-8274 |
| Con Edison (Con Ed) | 1-800-752-6633 | 1-800-752-6633 | 1-800-752-6633 |
| National Grid (Niagara Mohawk) | 1-800-642-4272 | 1-800-892-2345 | 1-800-892-2345 |
| New York State Electric & Gas (NYSEG) | 1-800-572-1111 | 1-800-572-1131 | 1-800-572-1121 |
| Orange & Rockland | 1-877-434-4100 | 1-877-434-4100 | 1-800-533-5325 |
| Rochester Gas & Electric (RG&E) | 1-800-743-2110 | 1-800-743-1701 | 1-800-743-1702 |
| Pennsylvania | |||
| Duquesne Light Company | 1-888-393-7100 | 1-888-393-7000 | N/A |
| PPL Electric Utilities | 1-800-342-5775 | 1-800-342-5775 | N/A |
| Texas | |||
| AEP Texas North and AEP Texas Central | 1-866-223-8508 | 1-866-223-8508 | N/A |
| Centerpoint Energy | 1-800-332-7143 | 1-800-332-7143 | N/A |
| Sharyland Utilities | 1-866-354-3335 | 1-866-354-3335 | N/A |
| Texas New Mexico Power | 1-888-866-7456 | 1-888-866-7456 | N/A |
| Oncor | 1-888-313-4747 | 1-888-313-4747 | N/A |
