Energy Plus Customer Care

Have more questions about Energy Plus? Need help signing up?
By phone, email, or mail, our customer service representatives are ready whenever you have a question, concern, or suggestion. Here's how to contact us:

Email - 24 hours a day, 7 days a week
Customer service: service@energypluscompany.com
Sales: sales@energypluscompany.com

Phone - Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time
Connecticut Residents: 1-888-766-3509
New York Residents: 1-877-320-0356
Texas Residents: 1-877-710-5550

 

Mail
Energy Plus
3711 Market Street, 9th Floor
Philadelphia, PA 19104

 

Online Bill Pay for Texas Customers

You can pay your bill online if you live in Texas. If you reside in Connecticut or New York, please submit your payment via your local utility company (see contact information listed below).

 

Utility Contacts

In case of a power outage or other electrical emergency, please call your local utility directly. If the emergency presents immediate danger, please call 911.

 

	General Customer Service	Call to Report a Safety Hazard
		Electric	Gas
New York
Central Hudson	1-800-527-2714	1-800-527-2714	1-800-942-8274
Con Edison (Con Ed)	1-800-752-6633	1-800-752-6633	1-800-752-6633
National Grid (Niagara Mohawk)	1-800-642-4272	1-800-892-2345	1-800-892-2345
New York State Electric & Gas (NYSEG)	1-800-572-1111	1-800-572-1131	1-800-572-1121
Orange & Rockland	1-877-434-4100	1-877-434-4100	1-800-533-5325
Rochester Gas & Electric (RG&E)	1-800-743-2110	1-800-743-1701	1-800-743-1702
Connecticut
Connecticut Light and Power (CL&P)	1-800-286-2000	1-800-286-2000	N/A
The United Illuminating Company (UI)	1-800-722-5584	1-800-722-5584	N/A
Texas
AEP Texas North and AEP Texas Central	1-866-223-8508	1-866-223-8508	N/A
Centerpoint Energy	1-800-332-7143	1-800-332-7143	N/A
Sharyland Utilities	1-866-354-3335	1-866-354-3335	N/A
Texas New Mexico Power	1-888-866-7456	1-888-866-7456	N/A
Oncor	1-888-313-4747	1-888-313-4747	N/A